Privacy Policy

Femmeville (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly.
This Privacy Policy describes how we collect, use, and disclose your information when you use our website, mobile application, and related services (collectively, the “Service”). It also explains your rights and choices regarding your personal data and how the law protects you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

When you use our Service, we may collect information that can identify you (“Personal Data”), including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Mailing address (City, Province, Postal Code)
  • Other information you voluntarily provide through interactions with our Service

Usage Data

We automatically collect information when you access or use our Service. This may include:

  • Internet Protocol (IP) address of your device
  • Browser type and version
  • Device identifiers
  • Pages visited, time and date of visit, time spent on each page
  • Mobile device details such as model, operating system, and browser type

This data helps us understand how users interact with our Service, improve performance, and ensure security.

Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons and pixels) to enhance your experience, analyze traffic, and remember preferences.

  • Essential Cookies: Enable core functions like authentication and security.
  • Preference Cookies: Remember your settings, such as language and login details.
  • Analytics Cookies: Help us understand how users interact with our website to improve usability.
  • Marketing Cookies: Used by third-party tools to show relevant offers or promotions.

You can manage your cookie preferences in your browser settings. If you disable cookies, some parts of the Service may not function properly.

How We Use Your Information

We may use your Personal Data to:

  • Provide and maintain the Service
  • Manage your account and enable access to certain features
  • Process payments and transactions (via third-party processors)
  • Communicate with you via email, SMS, or push notifications
  • Send you updates, offers, or newsletters (you may opt out anytime)
  • Respond to inquiries and support requests
  • Conduct analytics and research to improve our Service
  • Detect and prevent fraud, unauthorized access, or misuse
  • Comply with legal obligations or enforce our policies

Sharing Your Information

We may share your information with:

  • Service Providers: To help us operate the Service, process payments, and provide analytics or communications.
  • Affiliates and Partners: For marketing, collaboration, or service improvement purposes, under confidentiality agreements.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
  • Legal Authorities: When required by law or to protect our rights, safety, or property.
  • With Your Consent: We may share information for other purposes with your explicit consent.

We do not sell personal information, including that of minors under 16 years of age.

Retention of Data

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Usage Data is generally retained for a shorter period unless needed for security, analytics, or legal compliance.

International Data Transfers

Your information may be processed and stored on servers located outside your province or country.
By using our Service, you consent to this transfer, provided adequate protections are in place to safeguard your data in accordance with this Privacy Policy.

Security of Data

We use commercially reasonable measures to protect your Personal Data against loss, misuse, unauthorized access, or disclosure.
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but continually work to enhance it.

Your Rights Under PIPEDA

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request that we delete your data when no longer needed.
  • Objection: Object to how we process your data for specific purposes.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.
  • Withdraw Consent: Withdraw your consent to data use at any time (may affect your access to some features).

You can exercise these rights by contacting us at community@femmevilleapp.ca.
We may verify your identity before processing any request.

If you are unsatisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC).

Children’s Privacy

We do not knowingly collect or process personal information from individuals under 16 years of age.
If you believe that a child has provided us with personal data, please contact us so we can remove the information promptly.

Email and Marketing Communications

We may send you newsletters, promotional materials, or service updates.
You can opt out of these communications at any time by clicking “Unsubscribe” or contacting us directly.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their privacy practices.
We encourage you to review the privacy policy of any external site you visit.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the Service after changes indicates your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:
https://femmevilleapp.ca/
community@femmevilleapp.ca